General Data Protection Regulation 2018

 

Fired Frog Ltd and GDPR

 

The General Data Protection Regulation (GDPR) is a new EU law that came into effect on 25 May 2018.

This information is to enable you to be updated and made aware of how Fired Frog Ltd is adhering to the GDPR.

There are six areas to GDPR

1. Lawful reason for collecting data (being fair & transparent)

2. Use data only for what it was collated for

3. Only collect necessary data

4. Keep data accurate & up-to-date.

5. Only keep data for period necessary

6. Protect data

6.a Accountability

1. Lawful reason for collecting data.

Fired Frog Ltd collects data to enable communication between our business and our customers. This enables us to teach art and pottery classes and courses in the studio, to provide great pottery painting sessions and to provide appropriate group bookings and parties. Also to make customers aware of new products such as special offers on painting pottery and courses as well as other forthcoming events.

2. Use data only for what it was collated for

Your data is used for us to plan workshops, provide appropriate kids clubs, parties and pottery painting experiences or to enable us to contact you to keep you updated about the sessions you are attending, what you have painted/studied with us and any future events you have displayed an interest in.

You may also have signed up to our regular newsletter to receive updated information and special offers. In which case the only data we may have is your name and email address and only your email address will be used in order for you to receive the information you have opted into receiving and keeping you up to date with additional offerings.

3. Only collect necessary data

Fired Frog Ltd collects the following data;

Email, phone and address contact details. Details of the pottery you have painted for purposes of making sure you collectt he correct pieces. We may also collect additional details such as date of birth for parties and other information such as food preferences for the purposes of providing a good quality service.

4. Keep data accurate & up-to-date

 

If you opt out to be contact by Fired Frog Ltd this will be implemented as soon as possible. Some of your details may remain in our system for Tax Record Purposes.

5. Only keep data for period necessary

For Tax reasons some data such as receipts of your payments for pottery painting, party bookings, classes and contact details will need to be kept until they are legally no longer required.

Photos can be classed as data…

 

We make take photos of your painted pottery within the studio. Any photos taken of people within the studio will be done with express permission of each person. This will be backed up by a verbal consent for photos. These photos may be taken and used in marketing materials and on social media such as Facebook.

6. Protect data

Your data is not shared with others (consented photos maybe used to advertise Fired Frog Pottery Cafe). If you have booked a class, pottery painting session or joined the email newsletter then your email address is stored within the relevant website accounts (mailchimp.com for email marketing) which are password protected. All data is safely stored away from public access.

 

Thank you for reading and please remember that if you are on any of our mailing lists (via mailchimp) then you can unsubscribe at any time by clicking the unsubscribe link on the footer of the email.

Please feel free to email us on susan@firedfrogpotterycafe.co.uk if you have any questions regarding your personal data.

Find us and Contact Details

Email

Tel: 01483 760755

Address

3 Hermitage Road

St Johns, Woking

Surrey

GU21 8TE

Opening Hours

Mon: Closed

Tues - Sat: 10am-5pm

Thurs eve (adults only): 6-9pm

Sunday: 12pm-4pm

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Fired Frog Pottery Cafe is located in St Johns just a 5 min drive from Woking town centre. There is free parking in St Johns Lye which is a 2 min walk away and regular buses from Woking town centre.

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Fired Frog Ltd Reg No. 11622132 t/a Fired Frog Pottery Cafe ©2019 Terms and Conditions | Privacy Policy | Cookies Policy